What we do with your details.

The short version

We collect what you type into our contact form, and nothing else that could identify you. We use it to reply to you. We do not sell it, rent it, or pass it to anyone for their own marketing.

If you accept the cookie banner we also count visits using Google Analytics. If you decline, it is never loaded.

What we collect

Only what you give us. The contact form asks for six things:

• Your name
• Your phone number
• Your email address
• Your business name
• Which service you are asking about
• Your message

All six are required, because an enquiry we cannot reply to helps neither of us. If you would rather not fill a form, WhatsApp or call us instead — then we only have whatever you choose to tell us.

What happens to it

The form sends your details straight to our own inbox as an email. It is not stored in a database, and it does not go into a CRM or any marketing list.

The email is delivered by ZeptoMail, a service run by Zoho, which carries the message to our inbox. Replying to that email reaches you directly, which is the whole reason the form exists.

We will contact you about your enquiry. We will not add you to a newsletter or send you offers you did not ask for.

Counting visits

We use Google Analytics to see how many people visit, which pages they read, roughly which city they are in, and whether they are on a phone or a computer. It also records when someone taps a WhatsApp button, a phone number, or sends the form — so we can tell which parts of the site are useful.

This needs a cookie, so we ask first. Nothing loads until you press Allow. If you press No thanks, Google Analytics is never fetched and no cookie is set. Your choice is remembered in your own browser so you are not asked again; clearing your browser data will make us ask once more.

Google Analytics does not tell us who you are. We never see your name, phone number or email address from it, and sending such details into it is forbidden by Google’s own terms.

The map on our contact page

Our contact page shows a Google Map so you can find our office. That map is loaded from Google, and Google may set its own cookies when it appears. We have no control over, and no access to, whatever Google collects there.

It is the only thing on this site loaded from another company’s servers besides the analytics above.

What your browser stores

Two small things, both kept on your own device and neither sent to us:

• Your cookie choice, so we ask once rather than on every page.
• Where you had scrolled to, so that going back to a page returns you to the right place. This is erased the moment you close the tab.

Our own website sets no other cookies. To stop the contact form being used to send junk mail, our server briefly notes the internet address a submission came from and how many have arrived from it in the last day. That is held in memory only, it is not written to disk, and it is gone when the server restarts.

How long we keep it

Enquiry emails are kept for 24 months and then deleted. If you become a client, your details are kept for as long as we work together and for as long afterwards as Indian tax and company law requires.

Google Analytics keeps its own records on Google’s terms, which you can read on their site.

Your rights

Under India’s Digital Personal Data Protection Act, 2023, you can ask us to:

• Tell you what we hold about you
• Correct anything that is wrong
• Delete it
• Withdraw your consent, at any time
• Complain, if you think we have handled it badly

Email us and we will do it. There is no form to fill in and no charge. If you have complained to us and are not satisfied, you may take it to the Data Protection Board of India.

Who to ask

Questions about any of this, or a request under the rights above, go to our Grievance Officer — the Proprietor of Vasishtha Digital Solutions — at info@vasishtha.co or +91 99089 62504.

Vasishtha Digital Solutions, a sole proprietorship
Vasishtha Digital Solutions, Second Floor, South Block, CWS One Co-working Space, Kondapur, Hyderabad, Telangana 500084

If this changes

If we start collecting something new — a different tool, a newsletter, a booking system — we will change this page before we switch it on, and the date at the top will tell you when. We will not quietly start doing more than this page says.